CREDIT / REFUND POLICIES

Once you have purchased track time with Track Day Winner you affirm that you are fully committed to attending the event and will not request nor expect any refund or credit whatsoever. We offer no refunds nor do we offer credits (full or partial) in the event you cannot attend.

You are allowed to sell your spot to another person IN THE SAME RIDING GROUP AS YOU PURCHASED TRACK TIME FOR no later than (5) working days before the event. Here is how that should happen:

You offer to sell your track time to someone who is qualified to ride in the same riding group that you purchased track time in
You make the deal with whoever wants to purchase your track time
You direct them to create a rider profile in MotorsportReg https://www.motorsportreg.com/
Send an email to john@trackdaywinner.com letting me know who you sold your track time to.
Include their name and contact info so I can verify the transfer

I will send you and the person who purchased your track time a confirmation email letting you know that the transfer is completed and everything is done!

CRASHING / MECHANICAL / BAD WEATHER CREDIT / REFUND POLICY

You and you alone are in control of your motorcycle both before you arrive and while you are out on the race track. If you have properly inspected and prepped your bike prior to arrival then your bike will be ready to ride. If you ride within your limits while on the racetrack you should stay vertical throughout the event, win the track day, and go home with your bike in one piece and a big smile on your face! However, if you crash or have a mechanical issue at any time during the event we assume no responsibility or liability for any injuries or for any damage to or issues with your bike. We do not offer refunds or credits for any lost or missed track time due to a mechanical failure or if you crash. We do not offer any credits or refunds for lost track time due to other participants crashing or other participants having mechanical issues that require down time to respond to. We ride rain or shine and offer no credits or refunds for any lost track time due to inclement weather!

Frequently Asked Questions

Do you offer credits or refunds if I can't make it to the event?

We do not. We have to pay the track up front for the rental and must depend on you to make that same commitment. If you find that you cannot attend you are free to sell your spot but no refunds or credits are offered.

Do you offer tire service?

Do you offer credits or refunds if I can't make it to the event?

You bet we do, and at EVERY TDW event too! Our tire vendor is Affordable Moto Service - they sell all sorts of gear, parts, and offer great prices on super sticky Pirelli tires!

How many spots are left for a specific event?

Do you offer credits or refunds if I can't make it to the event?

How many spots are left for a specific event?

I get this one all the time. I cannot respond to private inquiries about how many spots are available at any event. I try and post up available spots on our Facebook page as we get close to the event.

Do you rent leathers/gloves/boots?

How many spots are left for a specific event?

We tried this a while back but the interest was very low so no, we do not offer gear rentals.

Do you rent motorcycles?

Do you rent leathers/gloves/boots?

Do you allow Private Coaching?

We do not rent motorcycles due to several factors - most importantly the liability factor in the event you crash and get hurt (it's always the bikes fault, right??).

Do you allow Private Coaching?

Do you rent leathers/gloves/boots?

Do you allow Private Coaching?

We do not. Our coaches will work closely with you to help you reach your goals, but outside coaching from anyone except our staff is not allowed at our events.

Do you allow walk-up registrations the day of the event?

Bottom line is no. Due to insurance rules we must have everyone pre-register through our 3rd party registration site MotorsportReg. If you want to ride with us you must pre-register!

Do you offer any multiday or military discounts?

Do you allow walk-up registrations the day of the event?

We almost always offer limited early bird pricing at some of our events but nobody comes close to our prices AND we provide a nice dinner almost every Saturday night to thank you and to offer social time for us all to get together off the track.